Careers

Join our team of experts in deep learning, computer vision, and software engineering. Come do the best work of your life with us.

Why work for us?

At Vintra we are building solutions that literally save lives and revolutionize how people and spaces are kept safe and productive. Our technology is used to put a dent in workplace violence levels by some of the most forward-thinking companies in America. For law enforcement agencies, it is a force multiplier that gives them the power to find needles in haystacks... whether a missing kid or a felon on the run. We help our customers “know what the cameras know” by developing our own cutting-edge deep learning algorithms and techniques for video and multi-modal data analytics. The inspiration for every advancement in our precision and accuracy, or new neural network techniques, is someone who is safer at work or a mom reunited with her missing child. We are a global company with offices in San Jose, California and Barcelona, Spain. We are hiring ambitious and pioneering team members to join us across every area of our business, including deep learning, data science, and software engineering.

Come Join Us

The Benefits

Benefits include unlimited time off to promote work-life balance, flexible health options, generous equity compensation, personal development funds, and the opportunity to work from Barcelona or the Bay Area.

Ground-Breaking Technology

We build our own deep learning tech and, in an industry first, give our customers a way to build their own. If you want to build something new, not just implement someone else’s algorithms, we’d love to hear from you.

Grow With Us As We Scale

You will directly impact the customer experience, design, architecture, and implementation of cutting-edge products.

Culture Of Positivity

We are building an experienced, close-knit team that believes in creating an environment where everyone can learn from and support one another.

Career Opportunities

Check out the listings below to see how you can become a part of the Vintra team

Vintra is a venture-capital backed emerging leader in the video analytics space. The company has a mission to transform any real-world video into actionable and tailored intelligence so customers can build the safest and most productive organizations in the world. As cameras increasingly take center stage in how organizations protect their people and things and make their physical spaces enjoyable and productive, the volumes of data these cameras produce is overwhelming.  Vintra’s proprietary, machine learning-powered software works on any type of camera feed (CCTV, drone, dash cam, body cam, etc), can be deployed in the cloud or on-premises and helps customers “know what the cameras know” for security, worker safety, compliance, and operations.

We’re looking for a hands-on, enthusiastic, and passionate leader to grow our Customer Success and Support team. As a critical part of an emerging company, you should be ready to be on the frontline at the start and then transition to building a Customer Success and Support team over time. You will be measured on revenue growth, customer satisfaction, customer retention, reply time, and resolution rate. You will be responsible in managing the programs to engage, retain, and support our customers to fully utilize Vintra’s solutions. You will work to strategically identify ways to measure and improve customer adoption, training, cross-selling & upselling, and retention. Ultimately, you will ensure that our customers feel the love for our company and products.

What we need you to do as a Director of Customer Support and Success

  • Own customer retention – you will maintain a live pulse on all client health statuses, and use tact and diplomacy to ensure Vintra’s revenue grows at each customer
  • Own customer support – build, deploy, and operate a world-class customer support system able to scale nationally and globally
  • Optimize processes – you will bring best-in-class expertise in originating, planning, and executing on Customer Success and Support initiatives
  • Drive customer adoption – you will develop a deep understanding of our clients (their industries, business goals, pain points, personalities) and conduct proactive outreach / check-ins to provide business analytics, suggest best practices, and promote untapped usage within Vintra’s solutions
  • Build customer advocates – using your superior relationship management skills, you will develop strategic client partnerships and build a loyal client base that actively advocates for Vintra
  • Oversee customer issues and ensure effective short-term and long-term problem resolution
  • Provides feedback to the company regarding service failures or customer concerns.
  • Team management – you will own KPI reporting, coach and advise the team on meeting targets, and report team performance to senior management
  • Work successfully with cross-functional teams (Marketing, Sales, Product) around customer success initiatives
  • Act as the voice of the customer by collecting popular feature requests and creating business reasons to prioritize requests on the product roadmap

What you’ll bring to Vintra

  • A track record of Customer Success and Support achievements, and an entrepreneurial spirit to build and lead a world-class team in providing world class experiences to our customers
  • Bachelor’s Degree – technology or business degrees preferred
  • Relevant experience in video analytics and/or IP video applications preferred
  • Strong business acumen with a proven record of providing top-class customer service
  • Exceptional ability to develop and maintain relationships with wide range of personalities
  • Strong organizational and project management skills
  • Technical aptitude – quick to develop a deep understanding of new software
  • A history of going above and beyond as a team player with an entrepreneurial spirit
  • Keen desire to become knowledgeable about machine learning and its applications in video for the enterprise and cities
  • Proficiency in Linux and Windows OS, Python and shell scripting, and IP camera set-up and configuration (including details like resolution, focal length, etc that are important to video analytics applications)
  • Ability to influence both technical and executive audiences with savvy presentation and demonstration skills, fluidly translating complex technology concepts
  • Very detail-oriented with great follow-up and project management skills
  • Curiosity to learn and assimilate technical information quickly, enthusiasm to share and teach others
  • Work closely with product management and engineering to efficiently translate customer feedback into the solution

The Perks:

  • Flexible healthcare plan
  • Generous PTO
  • Meaningful equity
  • Close to CalTrain (San Jose Diridon)

Vintra’s culture is meritocratic and values hard work, ambition, curiosity, and risk-taking.  The company is working on a game changing and innovative product that is garnering positive enterprise traction.  The company is also building an experienced and close knit team and believes in creating an environment where everyone can learn from and support each other.

Interested? Apply Here 

Responsibilities:

  • Develop scalable, performant back-end components for real-world, large-scale problems
  • Work with researchers and other engineers to determine deployment strategies for ML models on GPU’s
  • Develop new platform functionality, and assist in the ongoing improvement of monitoring and management of our stack
  • Performance analysis and improvement of the system

Qualifications:

  • Bachelor’s degree in Computer Science, Master’s degree preferred
  • 2+ years experience building large-scale server applications
  • Solid Python skills preferred; experience in other languages is a plus
  • Strong knowledge of data structures, algorithms, system design, complexity analysis
  • Strong problem-solving skills
  • Strong familiarity with databases (e.g. MongoDB) and container technologies (e.g. Docker)
  • Results-driven, self-motivated, self-starter; excellent communication skills
  • Ability to work independently in a dynamic and fast-paced environment
  • Experience with agile software development methodologies
  • Plusses: familiarity with video processing; common ML frameworks such as TensorFlow or Caffe; CSharp (we have .NET integrations..); CUDA/ GPU programming/ deployment; interest in academic research

Job Type: Full-time

Education:

  • Master’s (Preferred)

Interested? Click Here

Responsibilities:

  • Work with our design team to implement UI features for our video analytics application
  • Make changes throughout the entire stack as necessary to implement those features (including adding new API’s, if necessary)
  • Develop new back-end platform functionality when required (even if no UI)
  • Contribute to the ongoing improvement of monitoring, management, performance and stability of our stack

Qualifications:

  • Bachelor’s degree in Computer Science, Master’s degree preferred
  • 2+ years experience building modern, dynamic web applications
  • Solid native JavaScript, CSS, and JQuery skills
  • Strong plus: CSharp (we have .NET integrations..)
  • Good python skills; experience with python web frameworks (such as bottle) preferred
  • Strong knowledge of data structures, algorithms, system design, complexity analysis
  • Strong problem-solving skills
  • Familiarity with databases (e.g. MongoDB) and container technologies (e.g. Docker)
  • Results-driven, self-motivated, self-starter; excellent communication skills
  • Ability to work independently in a dynamic and fast-paced environment
  • Experience with agile software development methodologies
  • Plusses: familiarity with video processing; common ML frameworks such as TensorFlow or Caffe; CUDA/ GPU programming/ deployment; interest in academic research

Job Type: Full-time

Education:

  • Master’s (Preferred)

Interested? Click Here

Basic Qualifications

  • Graduate degree (MS or PhD) in Electrical Engineering, Computer Sciences, or Mathematics with at least 5 years of related work experience
  • Deep knowledge of ML algorithms and their feasibility for implementation
  • Hands-on experience in developing Deep Learning algorithms, and experience in using Deep Learning libraries, e.g., TensorFlow, MxNet, PyTorch, Theano, Caffe, etc.
  • Familiarity with programming languages such as C/C++, Python

Preferred Qualifications

  • PhD with specialization in computer vision or machine learning
  • Strong publication record
  • Demonstrated experience in software development via an internship, work experience, coding competitions or submissions to open source projects
  • Experience working effectively with science, data processing, and software engineering teams
  • Proven track record of innovation in creating novel algorithms and advancing the state of the art
  • Entrepreneurial spirit combined with strong architectural and problem solving skills
  • Excellent written and spoken communication skills

Job Type: Full-time

Education:

  • Doctorate (Preferred)

Interested? Click Here

Basic Qualifications

  • Graduate degree in Electrical Engineering, Computer Sciences, or Mathematics with at least 2 years of related work experience
  • Knowledge of ML algorithms and their feasibility for implementation
  • Hands-on experience in developing Deep Learning algorithms, and experience in using Deep Learning libraries, e.g., TensorFlow, MxNet, PyTorch, Theano, Caffe, etc.
  • Familiarity with programming languages such as C/C++, Python

Preferred Qualifications

  • (MS or PhD) with specialization in computer vision or machine learning
  • Demonstrated experience in software development via an internship, work experience, coding competitions or submissions to open source projects
  • Experience working effectively with science, data processing, and software engineering teams
  • Entrepreneurial spirit combined with strong architectural and problem solving skills
  • Excellent written and spoken communication skills
  • Familiar with CUDA programming

Job Type: Full-time

Experience:

  • Machine Learning: 2 years (Required)

Education:

  • Master’s (Required)

Interested? Click Here

Our Locations

Vintra Headquarters

San Francisco Bay Area

San Jose, California
Unites States

Vintra Europe

Barcelona
España